Refund Policy

ARTICLE: GUARANTEE - RETURNS - REFUNDS - WITHDRAWAL

The items provided by http://nightimegallery.com/ are new and guaranteed against any defect. They are identical to those of traditional commerce and come from all the publishers and suppliers referenced.

If an item is defective or non-compliant, the buyer has 14 business days from receipt of the items to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or public holiday, it is extended until the next business day.

The customer must return new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation (in their original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to contact@nightimegallery.com (description and photos attached).

In case of exercising the right of withdrawal, Nightime Gallery is required to reimburse the sums paid by the customer, free of charge, if you have notified us with supporting photo within 48 hours of receipt. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).

Return shipping costs are free in Metropolitan France, respecting the 7-day period if the product has suffered an incident during delivery. You must notify us within 48 hours of receipt.

In case of refund, we guarantee that it will be made within 14 days or less following the date of receipt of the returned package. No cash on delivery shipments will be accepted, whatever the reason.